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Privacy Policy

Effective date: September 22, 2023

At Custos Monitoring, we value and respect your privacy. This privacy policy describes how we collect, use and protect your personal information when you provide it to us or when we collect it in connection with our services. By using our services, you are accepting the practices described in this privacy policy.

Information We Collect

We collect and process your personal information in the following ways:

Information Provided by You

When you use our services, you may provide us with personal information, such as your name, email address, phone number and other contact information. We may also collect information related to your organization and your business needs.

1.2. Usage Information

We collect information about how you use our services, including activity logs, system monitoring and application performance using the Zabbix tool.

2. Use of Information

We use the personal information collected for the following purposes:

2.1. Provision of Services

We use the information to provide consulting, support, monitoring and certification workshops related to Zabbix.

2.2. Communication

We use contact information to communicate with you about the services you have requested, send updates and respond to your inquiries.

2.3. Improvement of Services

We use the information to improve our services, including monitoring and optimizing systems and applications.

3. Disclosure of Information

We will not share your personal information with third parties, except in the following circumstances:

3.1. With your consent

We may share your personal information with third parties if you have given us your consent to do so.

Legal Compliance

We may disclose personal information when necessary to comply with applicable laws, regulations or legal requests.

4. Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access and misuse.

5. Your Rights

You have rights with respect to your personal information, including the right to access, correct or delete your personal data. You can exercise these rights by contacting us using the contact details provided below.

6. Changes to this Privacy Policy

We reserve the right to update or modify this privacy policy at any time. We will notify you of any material changes through our website or by other means of communication.

7. Contact Us

If you have questions, comments or concerns about this privacy policy or our privacy practices, please contact us through our contact form.

Thank you for trusting Custos Monitoring. We are committed to protecting your privacy and maintaining the confidentiality of your personal information.