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Custos has not only provided us with 24×7 support on our existing Zabbix installation, but has boosted the capacity of it. With proactivity they have made us grow, and improve to have an automated control of the status of our networks and services. They are always ready for new challenges that are posed to them, including those that require a custom development to integrate systems to Zabbix. At the same time, they have had a role as trainers in the company to generate independence in daily management tasks.
Our IT infrastructure is a fundamental and essential service, for which we need to have a monitoring system that allows us to be proactive, and move from putting out fires to improving the structure. Custos helped us to implement and put this plan into practice. In addition, we found in them a business partner who understood our needs and supported us in meeting our objectives. With the help of Custos, today we are closer to being an area that seeks to anticipate problems, providing a better service to our users.
Problems are detected only after they have already affected systems or users.
Critical parts of the infrastructure are not being monitored properly.
Too many irrelevant alerts make it difficult to detect important incidents.
The IT team wastes time trying to figure out what's going wrong and where.
Monitoring identifies anomalies before they cause disruptions.
All critical systems are monitored and managed through Zabbix.
Alerts are configured to prioritize actual incidents and reduce noise.
The IT team quickly identifies the cause of the problem and can take action sooner.
Fewer critical incidents, shorter diagnosis times, and greater IT team efficiency reduce operating costs.
The company is certified to market services related to Zabbix technology through the following accreditations:
Zabbix Certified Partner since 2015.
Zabbix Training Partner since 2018.
Professionals with the Zabbix Certified Expert certification for the latest version.
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Identify blind spots, excessive alerts, and opportunities for optimization.